Dhaka Head Office
House 18, Road 11, Dhanmondi, Dhaka 1205. Phone: +880 2 5555 0141. Hours: 10:00-18:00, Saturday to Thursday
okpk Support and Help Center
okpk Support if you need it, this page starts live chat, email, and Dhaka-based responses in one place with guidance on bKash, Nagad, and Rocket for Bangladesh users
Download okpk APK View okpk app page
okpk Contact and Quick Answers
Sometimes login gets stuck, sometimes APK installation stops; then okpk Contact page makes it easy: 4.5M+ users, 4.6 rating, and 19,377 reviews, with the support channels saving time
Live chat usually replies within 3 minutes; same team handles email, so you don't need to resend the same question. Dhaka through Chattogram and Sylhet users get help same way
- Live chat opens
- Email tracking is easy
- Response according to Dhaka time
- okpk App can also detect issues
Support office and address
Some want the address directly, some just want to know where responses come from; the four city-based office details below do that
Chattogram Support Desk
Support desk near GEC Circle Phone: +880 31 555 0192. Calls are answered quickly when the afternoon crowd is lighter
Sylhet Email Team
Email: [email protected]. Usually checks account, login, and notification issues first
Khulna response time
Phone: +880 41 555 0188. From 10:00 to 20:00 tickets are checked, so night issues are also addressed
Live chat, email, and okpk Help
If you need an immediate answer, live chat is better; if you want to provide screenshots or details, email works better; okpk Help team usually gives different responses by issue type
In Bangladesh, many users ask about account verification with bKash, Nagad, and Rocket; Dhaka and Narayanganj users especially chat more at night, so the queue may get a bit longer
Easy ways to contact
- Live chat: Instant questions
- Email: Detailed issues
- Written message when network is weak
- Submit to open a ticket
How to get help
Many think what to write first; actually three things are needed to start: okpk Login, what is the problem, and which device you are using
| Step | Task | Result |
|---|---|---|
| 1 | Open Live Chat | Get quick answers |
| 2 | Send email | Tickets will be created with |
| 3 | View reply | Solution steps |
Mailing address and documents
If you need to send documents, mail them to Dhaka mailing address: okpk Support Team, House 18, Road 11, Dhanmondi, Dhaka 1205, Bangladesh
If there are account verification, notices, or written complaints, keep the subject line clear so the support team can send the message to the right person in one go
User experiences
Got a response in 3 minutes on live chat; the bKash verification issue was also resolved easily.
Rafi, Dhaka
After sending screenshots by email, we get a solution the next morning; okpk Help team clearly said so
Nusrat, Chattogram
Common questions
Where can I get okpk Support?
Use this page's live chat, email, and office address; all channels are handled by the same team
What to write in okpk Contact?
Your name, okpk Login, and the issue in 12 lines; send with screenshots if available
Is okpk Help available at night?
Yes, some channels stay open at night; outside Dhaka time, responses may arrive a little later
What to do if okpk App has issues?
Describe APK installation, permissions, and update status, then support will quickly respond
Help with bKash or Nagad?
Yes, guidance is provided on local methods in Bangladesh; you can also talk about Rocket
Return to okpk download page
If you are stuck on APK, login, or app setup, go directly to the okpk App page where the required steps are shown separately; okpk Support, okpk Contact, and okpk Help are all in one place to speed things up
Download okpk APK